AI for Law Firms
Your fee earners are spending a fifth of their week on client intake, matter updates, and document chasing. Saabai automates it — so your lawyers do what they were trained for.
Book Your Free Strategy CallThe Problem
8+ hrs
per week lost to manual client intake — answering initial enquiries, gathering conflict-check information, and opening new matters.
40%
of after-hours leads go unresponded. By the time someone replies the next morning, a third of those prospects have already moved on.
60%
of a solicitor's working week is non-billable admin — status updates, document requests, deadline chasing, and internal coordination.
Before & After
Before
New matter enquiry after hours
Prospective client submits a web form at 9 pm. Your team sees it the next morning. By 9 am a competitor has already spoken to them. You spend 45 minutes manually qualifying the enquiry before opening a file.
After — 14 hrs recovered/week
AI responds within 90 seconds, around the clock
Your AI intake agent acknowledges the enquiry instantly, collects matter details, runs a preliminary conflict check, and routes a pre-qualified brief to the right fee earner — ready for a 10-minute onboarding call, not a 45-minute discovery session.
Before
Matter status updates to clients
Clients call or email asking "where are we up to?" Your solicitors stop work, check the matter file, write a summary email, and log the time as non-billable. This happens several times a day across active matters.
After — 6 hrs recovered/week
Proactive updates sent automatically at each milestone
When a matter milestone is reached in your practice management system, a personalised status update goes to the client automatically. No manual drafting, no inbound calls, no non-billable write-off.
Before
Document collection and chasing
Your paralegal sends an email requesting documents. The client doesn't respond. Three days later someone remembers to follow up. The matter stalls and the file sits open for weeks longer than necessary.
After — 5 hrs recovered/week
Automated chasing sequences that escalate intelligently
Document requests are sent automatically with a secure upload link. If no response in 48 hours, a reminder goes out. If still outstanding after 5 days, your team is flagged. Matters close faster, cash flow improves, and your paralegals aren't human reminder systems.
What We Build
A structured intake flow that collects matter details, runs a preliminary conflict check against your existing client list, and delivers a pre-qualified brief to the right lawyer — before they've even opened their laptop.
An AI agent that responds to new enquiries within 90 seconds, 24 hours a day, 7 days a week. It answers common questions about your practice areas, sets expectations on timelines, and captures qualified leads while your team sleeps.
Automated multi-step sequences that request, follow up, and escalate outstanding documents — sent via email or SMS, with secure upload links. Matters move faster and your paralegals focus on tasks that need a human.
Automated invoice reminders that go out on schedule — politely at first, firmly later — without anyone having to track payment status or draft awkward follow-up emails. Debtors days drop without a single extra call.
Common Questions
Clients want a fast, clear response — especially in stressful legal situations. An AI that responds within 90 seconds at 10 pm will win more trust than a person who replies the next morning. The AI handles initial information gathering and sets expectations; your team handles the relationship. Clients typically can't tell the difference in the intake phase, and the ones who can will appreciate that your firm is responsive.
All systems are built with confidentiality front of mind. Data collected during intake is stored in your existing practice management system — not in a third-party AI platform. We design intake flows to collect only what's necessary at each stage, before any retainer is in place. Every deployment goes through a review of your firm's obligations so the system is compliant from day one.
Most law firm intake automations are live within 2–3 weeks of the initial audit. We start with a workflow mapping session to understand how your firm currently handles new enquiries, then build against your existing tools — whether that's LEAP, Smokeball, ActionStep, or a custom setup. You don't change your software; we make it work harder for you.
Get Started
Book a free 30-minute strategy call. We'll map your intake workflows, identify where automation creates the biggest impact, and give you a clear picture of what's possible — no obligation.
Book Your Free Strategy CallNo pitch, no invoice, no follow-up pressure. If we're not a good fit, we'll tell you.